Refund policy
Thank you for shopping with Hundrǝd. We take pride in offering high-quality products and exceptional service. Below are the terms of our return and refund policy:
1. Return Eligibility
- Items must be returned within 5 days of delivery.
- Products must be unused, unworn, unwashed, and in original condition.
- Items marked as final sale, clearance or discounts are not eligible for return or refund.
2. Non-Returnable Items
- Gift cards, personalized items, and undergarments/accesories are non-returnable.
- Items damaged due to improper care, misuse, or wear and tear are not eligible for return.
3. Refund Process
- Refunds will be issued as store credit unless otherwise specified.
- Original shipping costs are non-refundable.
- For refunds to the original payment method, a restocking fee will be deducted.
4. Return Shipping
- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping method to ensure your return is received.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us at info@hundred-brand.com within 24 hours of delivery with photos of the issue. We will arrange a replacement or store credit if the claim is verified.
6. Exchanges
We do not offer direct exchanges. If you’d like a different size or color, please return the original item and place a new order.
7. Cancellations & Modifications
Orders may be canceled or modified within 24 hours of placement. After this period, all sales are final.